Our Policies

Shipping

Most orders are shipped the same day. You will receive tracking numbers from the shipper and SerpentGuard through email. Delivery time is usually 2 to 3 business days anywhere in the United States.

Damaged Orders

If, by chance, your order is received damaged, please contact us immediately for replacement at no charge.

Privacy

Your information is safe, MacAfee secure, and tested daily. Your email address is used only for order confirmation and tracking information. Click here to learn more.

Terms of Use

The SerpentGuard Web Site is comprised of various Web pages operated by SerpentGuard.

The SerpentGuard Web Site 

Is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the SerpentGuard Web Site constitutes your agreement to all such terms, conditions, and notices. Click here to learn more.

Refunds/Returns

If you are dissatisfied with the results of SerpentGuard for any reason, call us. We take our guarantee very seriously. If we don’t help you solve your problem, we will not keep your money. Our policy is to refund the full purchase price promptly, with no hassles. Click here to learn more.

Medical Warning

Do not get in the eyes. Do not use it internally. Keep out of the reach of children. Although the ingredients in SerpentGuard are classified as non-toxic, seek medical attention if used other than directed. A Material Safety Data Sheet is available upon request.